Terms of Service

Hiring our Services implies acceptance of these conditions:

  1. What the Anny Tours service consists of: Our service consists of the real and physical accompaniment of our travelers during their travel plans anywhere in the world. Anny Tours acts as a companion and organizing guide, taking care of creating the travel itinerary, booking accommodations, transportation, etc.
  2. Booking: When the user decides to hire the services of Anny Tours, they accept the agreed itinerary and budget, as well as the established travel dates.
  3. GENERAL CONDITIONS: If the user does not take part in any of the pre-arranged services in the program, these will NOT be refundable.
  4. RESERVATION Policies: To guarantee the reservation, a deposit of 50% of the total trip cost is required at the time of booking. The remaining 50% must be paid 45 days before the start of the trip.
  5. CANCELLATION Policies: If the user cancels the services more than 45 days before the trip, they will receive an 80% refund of the deposit. If they cancel less than 45 days in advance, they will receive a 70% refund of the total amount paid.
  6. Anny Tours’ Responsibility: It is the SOLE responsibility of the passenger to have the necessary documentation to enter the different countries in order (visas, entry permits, or any document required by the local authorities of the country they wish to enter), as well as the validity of their passport. Anny Tours’ responsibility is limited to creating the itinerary and booking accommodations and transportation, as well as providing guidance and accompaniment during the trip.

Anny Tours assumes no responsibility for events such as accidents, strikes, riots, earthquakes, weather or natural phenomena, security conditions, political factors, denial of entry permits, health issues, or any other force majeure events that may occur during the trip.